Data protection declaration

Flexbox Self Storage Sàrl, concerned about the rights of individuals, particularly with regard to automated processing, and in a desire for transparency with its customers, has established a policy covering all such processing, the purposes pursued by the latter, and the means of action available to individuals so that they can best exercise their rights.

Continued browsing of this site implies unreserved acceptance of the following terms and conditions of use. The current online version of these terms of use is the only one applicable during the entire period of use of the site and until a new version replaces it.

Article 1 – Legal information

1.1 Site (hereinafter “the Site”) :

1.2 Publisher (hereinafter “the Publisher”) :
Flexbox Self Storage Sàrl with a capital of 100 000.- Frs
with registered office at Chemin des Italies 7, Vernier (GE)
represented by CHRISTE Daniel, in his capacity as Chairman of the Board of Managers
registered in the Geneva Commercial Register CHE184-285-205
telephone number: 022 820 00 00
email address:

1.3 Host (hereinafter “the Host”) : is hosted by Infomaniak Network SA, headquartered at Rue Eugène Marziano 25, 1227 Les Acacias (GE).

1.4 Data protection officer :
A Data Protection Officer, Mr CHRISTE Daniel,, is available to answer any questions you may have about the protection of your personal data.

Article 2 – Site access

Access to and use of the site are strictly for personal use only. You agree not to use this site or any information or data contained therein for any commercial, political or advertising purposes or for any form of commercial solicitation, including the sending of unsolicited e-mail.

Article 3 – Site content

All trademarks, photographs, texts, comments, publications, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by current intellectual property laws.

They are the full and complete property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorized use does not constitute acceptance of said use and waiver of prosecution.

Article 4 – Site management

For the proper management of the site, the publisher may at any time :

  • Suspend, interrupt or limit access to all or part of the site, or restrict access to the site, or to certain parts of the site, to a specific category of Internet users;
  • Delete any information that could disrupt its operation or contravene national or international laws;
  • Suspend the site for updates

Article 5 – Responsibilities

The publisher cannot be held liable for any failure, breakdown, difficulty or interruption in operation, preventing access to the site or any of its functions.

The equipment you use to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from virus attacks via the Internet. You are solely responsible for the sites and data you consult.

The publisher cannot be held responsible for any legal action taken against you:

  • As a result of using the site or any service accessible via the Internet ;
  • If you fail to comply with these terms and conditions

The publisher is not responsible for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site, and you waive any claim against it in this respect.

Should the publisher be the subject of amicable or legal proceedings as a result of your use of the site, it may take action against you to obtain compensation for all damages, sums, sentences and costs that may arise from such proceedings.

Article 6 – Hypertext links

The publisher authorizes users to set up hypertext links to all or part of the site. Any link must be removed on simple request from the publisher.

Any information accessible via a link to other sites is not published by the publisher.

The publisher has no rights whatsoever to the content of the linked pages.

Article 7 – Data collection and protection

Your data is collected by Flexbox Self Storage Sàrl.

Personal data means any information relating to an identified or identifiable natural person (data subject): an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

Any personal information collected on the site is mainly used by the editor to manage relations with you and, where applicable, to process your orders.
The personal data collected is as follows:

  • First and last name
  • Address
  • E-mail address
  • Phone number
  • Financial data: when paying for products and services offered on the Platform, the latter records financial data relating to the user’s credit card.

Article 8 – Centralized data recording and analysis in the CRM system

Insofar as a clear attribution to you is possible, we will store and link the data described in this data protection declaration, i.e. your personal data, your contact data, your contractual data and your browsing behaviour on our web pages, in a central database. This serves to manage customer data efficiently, enables us to deal with your requests appropriately and to efficiently provide the services you have requested and perform the related contracts. The legal basis for this data processing is our legitimate interest within the meaning of art. 6, para. 1, lit. f, of the RGPD, to the effective management of user data.

We also analyze this data in order to develop our offers in line with your needs and to be able to display and offer you information and offers that are as relevant as possible. We also use methods which, based on your use of our website, predict your potential interests and future bookings. Some of these analyses could be considered as profiling (with or without high risk). The legal basis for such data processing is our legitimate interest within the meaning of Article 6(1)(f) of the RGPD in carrying out marketing activities.

For centralized data storage and analysis in the CRM system, we use a software application from RADical System Ltd (Altec House, Unit 25 Parklands, Railton Road, Guildford, GU2 9JX – Great Britain). Consequently, your data may be stored in a RADical System database, which may allow RADical System to access your data if this is necessary for the provision of the software and for assistance in using the software. You will find information on the processing of data by third parties and on the possible transfer of data abroad in the section of this data protection declaration. The legal basis for the transfer of data is our legitimate interest within the meaning of Art. 6, para. 1, let. f of the RGPD for the use of third-party services.

RADical System may wish to use some of this data for its own purposes (e.g. for statistical analysis to optimize products). RADical System is responsible for such data processing and must guarantee compliance with data protection laws in relation to such data processing. You will find on RADical Systems (UK) Limited – Privacy Policy on data processing carried out by RADical System.

This database is stored on a virtual server under the supervision and responsibility of INGINIA SA (Route de Peney 2, 1214 Vernier – Switzerland). This virtual server is hosted by Swisscom (Alte Tiefenaustrasse 6, 3050 Bern – Switzerland). Neither of these two companies has the right to access the contents of the database.

Article 9 – Rights of access, rectification and deletion of your data

Pursuant to the regulations applicable to personal data, users have the following rights:

  • The right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the e-mail address mentioned below. In this case, before exercising this right, the Platform may request proof of the user’s identity in order to verify its accuracy;
  • The right of rectification: if the personal data held by the Platform are inaccurate, they may request that the information be updated;
  • The right of deletion of data: users may request the deletion of their personal data, in accordance with applicable data protection laws;
  • The right to limitation of processing: users may request the Platform to limit the processing of personal data in accordance with the assumptions set out in the RGPD ;
  • The right to object to data processing: users may object to their data being processed in accordance with the assumptions set out in the RGPD ;
  • The right to portability: customers can request that the Platform return the personal data they have provided, so that it can be transferred to a new Platform.

    You can exercise this right by contacting us at the following address: Chemin des Italies 7, 1214 Vernier.
    Or by e-mail to:

    All requests must be accompanied by a photocopy of a valid, signed identity document and must state the address at which the publisher may contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Article 10 – Use of data

The personal data collected from users is used to provide and improve the Platform’s services and to maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

  • Access and use of the Platform by the user ;
  • Management and optimization of the Platform ;
  • Implementation of user assistance ;
  • Verification, identification and authentication of data transmitted by the user ;
  • Personalize services by displaying ads based on the user’s browsing history and preferences;
  • Fraud prevention and detection, malicious software and security incident management;
  • Management of any disputes with users ;
  • Sending commercial and advertising information, according to the user’s preferences;
  • Organization of the conditions of use of payment services.

Article 11 – Data retention policy

The Platform retains your data for as long as is necessary to provide you with its services or support.

To the extent reasonably necessary or required to satisfy legal or regulatory obligations, settle disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.

Article 12 – Transmission and transfer abroad

12.1 Transmission to and access by third parties

Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:

  • When the user uses payment services, the Platform works with third-party banking and financial companies with which it has signed contracts;
  • When the user publishes publicly accessible information in the Platform’s free comment areas;
  • When the user authorizes a third-party website to access his/her data;
  • When the Platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data for the purposes of providing these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data.

If required by law, the Platform may transmit data in order to pursue claims against the Platform and to comply with administrative and judicial proceedings.

12.2 Transfer of personal data abroad

We do not send any data abroad.

12.3 Notes on data transfers to the United States.

We do not send any data to the United States.

Article 13 – Sales offer

You may receive commercial offers from the publisher. If you do not wish to do so, please click on the following link:

Your data may be used by the publisher’s partners for commercial prospecting purposes. If you do not wish this, please click on the following link:

If, when consulting the site, you access personal data, you must refrain from any collection, any unauthorized use and any act that may constitute an infringement of the privacy or reputation of individuals.

The publisher declines all responsibility in this respect.

Data is stored and used for a period that complies with current legislation.

Article 14 – Cookies

What is a “cookie”?

A “cookie” or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an e-mail, installing or using software or a mobile application, regardless of the type of terminal used.

The site may automatically collect standard information. Any information collected indirectly will be used only to monitor the volume, type and pattern of traffic using this site, to develop the design and layout of the site and for other administrative and planning purposes and generally to improve the service we offer.

Where appropriate, “cookies” issued by the site editor and/or third-party companies may be placed on your terminal, with your consent. In this case, the first time you browse this site, a banner explaining the use of cookies will appear. Before continuing navigation, the customer and/or prospect must accept or refuse the use of cookies. The consent given will be valid for a period of thirteen (13) months. Users may deactivate cookies at any time.
The following “cookies” are present on this site:

Google cookies :

  • Google analytics: used to measure the site’s audience;
  • Google tag manager: makes it easy to implement tags on pages and manage Google tags;
  • Google Adsense: Google’s advertising network that uses websites or YouTube videos as a medium for its ads;
  • Google Dynamic Remarketing: offers dynamic advertising based on previous searches;
  • Google Adwords Conversion: adwords campaign tracking tool;
  • DoubleClick: advertising “cookies” from Google to display banners.

The lifetime of these cookies is thirteen months.

Article 15 – Photographs and representation of products

The photographs of products, accompanying their description, are not contractual and do not engage the editor.

Article 16 – Applicable law

These terms and conditions of use are governed by Swiss law and are subject to the jurisdiction of the courts of the publisher’s registered office, unless specific jurisdiction is conferred by a particular law or regulation.

Article 17 – Contact us

If you have any questions or require information about the products presented on the site, or about the site itself, you can leave a message at the following address: