FLEXBOX SELF STORAGE SARL
GENERAL TERMS AND CONDITIONS OF THE SELF STORAGE CONTRACT
a) The self-storage contract is a service contract governed by Articles 394
to 406 of the Swiss Code of Obligations by which FLEXBOX SELF STORAGE SARL
(hereinafter referred to as FLEXBOX) provides the CUSTOMER with an electronic
access and security system, unloading equipment, a storage space as well as
insurance coverage and the services of a surveillance company. The CUSTOMER
stores (self-storage) personal effects and other goods himself – without
FLEXBOX having to know their nature or consistency – for the agreed period and
subject to the payment of a periodic fee by the CUSTOMER for the services
offered.
b) This contract may not under any circumstances be analyzed or assimilated
to a deposit contract (according to art 472ss CO), FLEXBOX having none of the
obligations of the depositary. FLEXBOX is unaware of the nature of the
objects/goods stored and cannot therefore be required to guarantee their
return.
c) This contract may not be analyzed or assimilated to a commercial lease
(according to art. 253ss CO). The allocation of the premises may not be
intended for the operation of a business. The surface area made available must
be used exclusively for the storage of goods admitted inside the building. The
CUSTOMER undertakes in particular not to exercise any commercial, industrial,
craft, service or liberal activity in the box or within the FLEXBOX premises,
each box being exclusively reserved for the storage of goods. Thus, the
CUSTOMER is prohibited from establishing its head office or secondary
establishment at the storage location, and from displaying advertising panels,
annotations or illuminated signs both inside and outside the storage space. The
broadcasting of music, the distribution of drinks and food and in general any
activities that refer to persons other than the CUSTOMER are prohibited. The
CUSTOMER further declares that the box, the subject of this contract, is in no
way necessary or indispensable for the operation of a business. The CUSTOMER
may not use the storage space without the other services offered.
(d) The storage space may not in any way be used for residential purposes
or even temporary residence, so that the rules concerning residential premises
cannot be applied.
e) This contract cannot be considered as a safe deposit box contract, since
the level of security offered by FLEXBOX is not absolute. The latter also
declines all responsibility in the event of loss, theft or other damage
incurred by the stored goods and requires that its CUSTOMERS insure the value
of the stored goods (see section no. 6).
2. DURATION
a) All contracts concluded by FLEXBOX are for a fixed term of 1
month minimum, tacitly renewed.
b) With 14 days' notice before the end of the contract, the parties may
terminate the contract. Termination will be made by registered mail (to the
address of Flexbox , 40, rte du Nant d'Avril), and FLEXBOX will acknowledge
receipt. At the end of the contract, the services will be suspended and the
CUSTOMER will have completely emptied the storage space and returned it in
accordance with Article 8.
c) In the event that the CUSTOMER has not emptied the storage space on the
last day of the contractual period, FLEXBOX reserves the right to proceed in
accordance with article 10.
3. FEE
a) The provision of services and storage space is subject to a fee. This
fee is set when the contract is concluded.
b) The fee for the entire duration of the contract is payable monthly in
advance. For contracts lasting more than one and a half months, the CLIENT must
pay the entire fee for each calendar month no later than the first day of that
month. However, the parties reserve the right to set other payment terms.
c) FLEXBOX reserves the right to modify this fee at each contract renewal,
by giving notice by registered and electronic mail or by any other appropriate
means, to the last e-mail address that the CUSTOMER has communicated, at least
30 days before the application of the modification.
d) The CUSTOMER who is 10 days late in paying his fee will receive a
payment reminder by regular mail and email and will be charged a penalty of CHF
20.- including tax. An additional period of 10 days will be granted to pay his
fee.
e) If
the CUSTOMER does not pay the fee within the 10-day period mentioned in letter
d), the CUSTOMER will receive a formal notice by registered mail and email and
will be charged an additional penalty of CHF 30.- including VAT. A final period
of 10 days will be granted to pay the fee. Access to the CUSTOMER's box will
also be blocked until payment of the due fee.
f) If
the CUSTOMER does not pay the fee within the second 10-day period mentioned in
letter e), FLEXBOX will terminate the contract by registered mail and email. A final
period of 10 days will be given to the CUSTOMER to pay the fees due, failing
which the CUSTOMER agrees that FLEXBOX will clear the contents of the
CUSTOMER's unit.
4. SECURITY DEPOSIT
A security deposit, corresponding to a minimum fee of one month paid in
advance, is due upon signing the contract. The security deposit is for 2 months
but at least CHF 200.- for CUSTOMERS who are not or no longer officially
domiciled in Switzerland. In the event of an increase in the fee, an additional
payment as a deposit may be required from the CUSTOMER. FLEXBOX reserves the
right to request a higher deposit on a case-by-case basis. The security deposit
does not bear interest. It is paid into the hands of FLEXBOX, which will keep
it until the end of the contractual relationship and delivery of the storage
space in accordance with Article 8.
5. ACCESS
a) The CUSTOMER may access the site, their storage
unit and benefit from FLEXBOX services, provided that the contract is validly
signed, the first fee and the security deposit have been paid in full and their
identity verified by the presentation of an official document issued by the
Swiss authorities (passport, identity card, FDFA legitimation card, residence
permit, work permit). FLEXBOX keeps a copy of the document presented in order
to be able to transmit it in the event of a request from the authorities. In
case of doubt, FLEXBOX may refuse to conclude a contract and reserves the right
to apply the provisions of Article 10, letter g), without notice.
b) The CUSTOMER acknowledges that he is required to
comply with all security conditions set out by FLEXBOX, in particular with
regard to access, opening and closing of the building and storage space, in
accordance with the detailed procedure given to him and/or displayed . The
CUSTOMER ensures that when opening the doors, he is the only one accessing the
building. The CUSTOMER is responsible for checking that the doors and gates
close correctly behind him. In the event of a problem, he is required to call
security at the numbers displayed near the access keypads.
c) Any triggering of the alarm following a procedural
error, and which will result in the intervention of the surveillance company,
will be billed at least CHF 200.- to the CUSTOMER. The cards, badges or access
codes as well as the keys to the storage space are personal and
non-transferable. The CUSTOMER is responsible for keeping these items in a safe
place, and for immediately reporting any loss or theft in writing to FLEXBOX.
The CUSTOMER provides his padlock, according to the model approved by FLEXBOX,
of which he is the only one to hold the keys. The access cards and badges are
the property of FLEXBOX, the CUSTOMER remaining responsible for keeping them
carefully.
d) Access is possible 7 days a week, 24 hours a day
for the Vernier-Meyrin site, for the other sites from 5:00 a.m. to midnight
unless otherwise agreed in writing by means of a specific agreement mentioned
in the contract.
e) The CUSTOMER must comply with the instructions
given by FLEXBOX representatives as well as by the appointed security agents
who may require at any time a check of the validity of the access code and/or
identity of any person present on the site.
f) Vehicles may only be parked in the spaces provided for this purpose,
subject to availability, which may be limited depending on the site and only
for the duration necessary for loading and unloading goods. The CUSTOMER must
be present on the site for the entire duration during which the vehicle(s) they
are using is/are parked. In the event of abuse, FLEXBOX may have the vehicle
evacuated, at the expense of the CUSTOMER and/or the offender and charge a fee
for administrative costs, of at least CHF 100. For the FLEXBOX sites in
Eaux-Vives and Chêne-Bourg, access to parking is limited, from Monday to Friday
from 9:00 a.m. to 6:00 p.m., and is only granted on a case-by-case basis and
upon paid reservation or in writing by means of a specific agreement mentioned
in the contract. For the FLEXBOX site in Plainpalais, the CUSTOMER must take a
ticket and pay the public parking rate at the machine even if he uses one of
the spaces dedicated to FLEXBOX customers. In all cases, parking is prohibited
during the closing hours mentioned in paragraph d) above.
6. SELF-STORAGE
a) FLEXBOX undertakes to permanently maintain the
surveillance services agreed with one or more specialized companies and will
ensure in particular the proper functioning of the security, alarm, video and
access systems. FLEXBOX does not guarantee the permanent and sufficient
availability of unloading equipment.
b) The CUSTOMER shall exclusively occupy the storage
space defined in the contract and shall not store goods in other locations or
exceed the defined limits of the storage space. The CUSTOMER shall refrain from
making any modifications to the premises, walls, dividers, doors, electrical
lines or any other equipment of FLEXBOX. It is also prohibited to glue, nail,
screw or otherwise fix equipment, fittings, installations or other in the
storage space, as well as to modify, remove, damage or divert from their use
any equipment, fittings or installations located in or outside the storage
space.
c) Only the storage of goods is authorized. Unless
expressly authorized by FLEXBOX, the CUSTOMER will refrain from carrying out
any work there, working there, installing machines there, as well as any
equipment requiring an electrical connection. The storage space cannot serve as
a dwelling, even temporary, or as a place of exercise of any commercial
activity.
d) The CUSTOMER is reminded that storage in one of the
outdoor boxes of the FLEXBOX center is done at outside temperature. FLEXBOX cannot
be held responsible for any damage caused by temperature variations to the
CUSTOMER's property or merchandise.
e) The CUSTOMER undertakes to maintain the storage
space in a state of impeccable cleanliness at all times. The CUSTOMER will
avoid storing goods there which could harm the general condition of the
premises and the goods stored by other CUSTOMERS.
f) For their protection, but also as a preventive measure to combat the
spread of bedbugs and other similar insects, the CUSTOMER undertakes to store
their mattresses, box springs, sofas, armchairs and clothes in suitable and
airtight covers on sale at reception. FLEXBOX cannot be held responsible for
any contamination of a CUSTOMER's property, during and after the storage
period. However, FLEXBOX may take action against any CUSTOMER who has not
complied with this clause, in particular by asking them to contribute to the
costs of disinfestation and all other costs related to the disinfection of
FLEXBOX premises and goods stored by other customers. The
CUSTOMER will not unnecessarily clutter the corridors, doors and car parks, the
use of common areas being limited to the time strictly necessary for loading
and unloading operations. They will ensure that they do not block automatic
doors or hinder other customers and
users. In particular in sites close to residential areas, as well as between 10
p.m. and 7 a.m. and on Sundays and public holidays, the CUSTOMER will refrain
from any excessive noise and any noise nuisance.
g) It is strictly forbidden to store any perishable,
odorous, dangerous, toxic, flammable, explosive, radioactive, corrosive,
volatile object/good, causing a nuisance to customers living near the box and
the FLEXBOX site, as well as ammunition, dead or living animals, plants and any
good that requires regulated storage conditions, or whose possession/detention
is prohibited by law.
h) The CUSTOMER shall ensure that the stored goods are
not damaged by their own imported causes, in particular by humidity, vermin or
rust.
i) FLEXBOX reserves the right to access the storage space, at the
CUSTOMER's expense, in the event of justified doubt regarding non-compliance
with the legal or regulatory requirements of the general conditions or at the
request of the police, fire services or a court decision.
j) The CUSTOMER is solely responsible for the stored
goods/objects and declares to be in legal possession/detention of these, which
he can demonstrate by official document upon request.
k) The CUSTOMER has exclusive access to its storage space. However, FLEXBOX
reserves the right, in the event of an emergency, to access the interior of a
storage space, at the CUSTOMER's expense, in particular for the purpose of
preserving goods stored by the CUSTOMER or by other FLEXBOX customers.
l) The CUSTOMER declares having taken note of the list of objects/goods
prohibited from storage according to article 6 let. g). In case
of doubt about the nature of the objects/goods stored, FLEXBOX reserves the
right to carry out checks at the CUSTOMER's expense, in particular at the
request of the competent authorities, without prior announcement or notice, by
accessing the storage space and, where appropriate, to eliminate any
objects/goods that may present a danger to the site or to the persons present.
m) The CUSTOMER
will be held responsible for any damage that may be caused to FLEXBOX, to other
CUSTOMERS or to neighbors of the FLEXBOX site.
n) Smoking is strictly prohibited within the
perimeter of FLEXBOX facilities , particularly in
access areas, car parks, corridors and storage areas. The CUSTOMER shall ensure
that it does not prevent the operation or accessibility of all fire protection
installations, such as smoke detectors, sprinklers, fire extinguishers, alarm
push buttons, escape corridors. Any intervention by the fire brigade
following the triggering of an alarm will be re-invoiced to the customer and/or
any person at fault (at least CHF 500.- including VAT) .
o) Any storage and/or abandonment of waste within or
near the FLEXBOX facilities is prohibited. The CUSTOMER is required to take all
waste with them for disposal. Any removal of abandoned objects/goods and waste
will be subject to a minimum charge of CHF 200 including VAT to the CUSTOMER.
p) The CUSTOMER is solely responsible for the use of
the handling equipment made available to it. FLEXBOX declines all
responsibility in the event of accidents or damage resulting from the use of
this handling equipment.
q) FLEXBOX receives at its main site, 40, rte du Nant d'Avril 1214 Vernier,
as part of the contract, packages up to 20kg, but a maximum of 5 per month for
CUSTOMERS paying a monthly fee of CHF 200.- minimum. The CUSTOMER is informed
by email of the arrival of the package, which they must then collect from
reception within 2 working days. FLEXBOX does not have the capacity of
depositary of the goods/objects delivered and cannot be held liable in any way
whatsoever, in particular if the customer were to delay in collecting their
package. All deliveries must be made exclusively in the following manner: Name
of the CUSTOMER / 40 rte du Nant d'Avril / 1214 Vernier. FLEXBOX is entitled to
refuse receipt of packages whose address is not correctly stated. Any
administrative management subsequent to a failure to address (in particular
invoices, import taxes, transport costs, etc.) may be re-invoiced to the
CUSTOMER at a rate of CHF 100.-/hour. The reception of parcels is only done at
a site with a reception, currently that of 40, rte du Nant d'Avril in Vernier.
r) For CUSTOMERS receiving large packages, pallets, or wishing them to be
placed in their box or in a temporary box allowing them to collect them outside
of reception opening hours, FLEXBOX may conclude a suitable goods receipt
mandate with the CUSTOMER. All deliveries must be made out exclusively in the
following manner : Name of the CUSTOMER / 40 rte du Nant d'Avril / 1214
Vernier. FLEXBOX is entitled to refuse receipt of packages whose address is not
correctly stated. Any administrative management subsequent to a failure to
address (in particular invoices, import taxes, transport costs, etc.) may be
re-invoiced to the CUSTOMER at the rate of CHF 100.-/hour. Packages are only
received at a site with a reception, currently at 40, rte du Nant d'Avril in
Vernier.
s) Any administrative management following changes to
name, address, telephone number, email address, or billing recipient may be
re-invoiced to the CLIENT at a minimum of CHF 20 per intervention and up to CHF
100/hour depending on the extent of the work to be carried out. An administrative mailing fee of 3 francs applies for each monthly sending of a QR invoice by post.
7. INSURANCE AND LIABILITY
a) FLEXBOX takes all necessary measures to ensure safe and professional
service and storage conditions.
b) Thus, access, opening and closing of the building are secure: the
CUSTOMER can only access it by reading his card, badge or personal code. His
storage space is closed by a padlock for which he holds the key or code and has
an individual alarm. The premises have video surveillance. However, the
security guarantees are not those of a safe .
c) In the event of loss or theft of the distributed means of access (code,
card, badge, key), the CUSTOMER is required to immediately inform FLEXBOX in
writing. The CUSTOMER must notify FLEXBOX in writing of any loss within 24
hours from the date it was discovered. The CUSTOMER shall, where applicable,
make all declarations that may prove necessary to the administrative
authorities and inform FLEXBOX in writing.
d) FLEXBOX shall not be held liable for any damage caused to the
goods/items stored, or for any break-ins, destruction or other events occurring
within the space made available to the CLIENT or, more generally, within the
FLEXBOX building or on the site. FLEXBOX therefore disclaims all liability in
the event of loss, theft, fire, damage or any other material or immaterial loss
affecting the goods/items stored.
e) The CLIENT shall notify FLEXBOX in writing of the replacement value of
the goods/items stored in the storage space, or of their market value where the
latter is higher. The CLIENT is required to hold comprehensive insurance
covering the contents of the storage space and to maintain such insurance
throughout the term of the agreement, unless the CLIENT subscribes to the
insurance cover offered through FLEXBOX in accordance with Article 7(h) below.
Such insurance must, in particular, cover the
risks of fire, explosion, water damage, theft and natural disasters, up to the
amount of the value declared when the self-storage agreement is entered into.
The insurance must provide cover on a replacement-value basis.
FLEXBOX expressly draws the CLIENT’s attention
to the risk of underinsurance. Underinsurance occurs where the insured value of
property is lower than its replacement value. In the event of a claim, the
insurance indemnity may therefore be reduced proportionally, even where the
damage affects only part of the property.
For example, if the replacement value of the
goods stored in a unit is CHF 10,000, but the insurance policy provides cover
for only CHF 5,000, the goods are insured for only 50% of their replacement
value. In the event of a loss amounting to CHF 2,000, the insurer may therefore
indemnify only 50% of that loss, namely CHF 1,000, before the application of
any depreciation deductions and the applicable deductible.
The CLIENT accepts full responsibility for any
risk or loss resulting from the underinsurance of any property.
f) In the event of any subsequent increase in the value of the goods/items
stored, the CLIENT shall be required to notify FLEXBOX in writing and to
increase the insured amount accordingly.
Failing this, and in the event of damage,
FLEXBOX shall not be held liable for the difference between the insured value
and the losses actually sustained.
Furthermore, FLEXBOX shall be released from all
liability where the CLIENT has failed to take out insurance, where the
insurance has been taken out for an insufficient amount, or where the insurance
cover has been suspended for any reason not attributable to FLEXBOX.
This exclusion of liability shall apply on a
subsidiary basis to the exclusion of liability set out in Article 7(d).
g) If the CLIENT stores goods/items in the storage unit that contain
personal data within the meaning of the Swiss Federal Act on Data Protection
(“FADP”), the CLIENT must notify FLEXBOX in writing in advance.
The CLIENT hereby releases FLEXBOX from all
liability relating to the processing of personal data in connection with the
clearance of the storage unit, including the sale and/or destruction of the
goods/items, following non-payment of the fees, in accordance with the
procedure set out in Article 10.
h) In order to satisfy its insurance obligations, the CLIENT may
subscribe, through FLEXBOX, to comprehensive insurance cover arranged by
FLEXBOX with an insurer authorised to operate in Switzerland.
The CLIENT’s attention is drawn to the fact
that the following goods/items are, in particular, excluded from theft
insurance cover: jewellery, postage stamps, monetary assets, furs, watches,
weapons, coins, medals, precious metals, precious stones and pearls.
The CLIENT’s attention is also drawn to the
fact that a deductible of CHF 1,000 applies per claim and that the insurer
calculates the insurance indemnity on the basis of the current value of the
relevant property.
The current value of the property corresponds
to its value taking into account its age, use and the wear and tear already
sustained at the time of the loss.
The insurer’s general terms and conditions
shall prevail over any other document for the purpose of determining the exact
scope of cover, exclusions, deductibles, limits and indemnification procedures.
These general terms and conditions shall be provided to the CLIENT upon written
request.
i) The CLIENT acknowledges that the insurance cover taken out through FLEXBOX shall cease to be effective as soon as the related insurance premium remains unpaid for more than ten days.
j) Flexbox reserves the right to take any action and implement any measures it deems appropriate against the CLIENT in respect of any damage and/or disturbance caused within or the vicinity of the site.
8. TAKING POSSESSION & RETURN OF STORAGE SPACE
The CUSTOMER acknowledges having visited the storage space prior to signing
this contract and accepts it in perfect condition.
At the end of the
contract, the CUSTOMER is required to return the storage space in perfect
condition, cleared of all goods and waste, and in a state of impeccable
cleanliness. Any damage or cleaning may be invoiced to the CUSTOMER. The refund
of the security deposit will be made within 30 days at the latest following the
inspection of the storage space by FLEXBOX staff, and after the return by THE
CUSTOMER of the access elements entrusted to the CUSTOMER and subject to
payment of the amounts due. To facilitate the refund, the CUSTOMER will provide
FLEXBOX in writing with the IBAN of their bank account. The CUSTOMER accepts
that the cost of restoring the storage space may be deducted from the amount to
be refunded on the security deposit.
If the CUSTOMER
does not remove all of its goods and waste from the storage space within the
time limit set by FLEXBOX, and provided that the CUSTOMER is not late in paying
its fees, FLEXBOX will store them at the CUSTOMER's expense. However, if the
CUSTOMER is late in paying its fees, FLEXBOX will proceed in accordance with
Articles 3 and 10.
9. CHANGE OF ADDRESS
The CUSTOMER must
immediately notify FLEXBOX in writing of any change of email address and/or
home address . As long as the change
has not been notified in writing, FLEXBOX is entitled to send its
correspondence to the last address indicated without any liability being
attributed to it as a result.
10. NON-COMPLIANCE WITH CONTRACTUAL CONDITIONS
a) In the event of non-compliance by the CUSTOMER with the payment
deadlines or contractual obligations as defined in the contract and these
general terms and conditions, FLEXBOX may terminate the contract with immediate
effect, 15 days after having sent the CUSTOMER a registered letter with formal
notice that has remained without effect. FLEXBOX's services will be suspended
from that moment. In the event that the CUSTOMER no longer has an address (see
article 9), the termination will be deemed to have been notified and will have
immediate effect after unsuccessful sending to the CUSTOMER's last known
address.
b) Upon notification of termination to the CUSTOMER, FLEXBOX has a right of
lien on the goods/objects present in the CUSTOMER's box.
c) If the CUSTOMER performs within the final deadline left in the letter of
termination of the contractual relations, FLEXBOX reserves the right to cancel
the termination of the contract and to re-establish the contractual relations
with the CUSTOMER under the same conditions as initially agreed or by proposing
new conditions.
d) If the CUSTOMER does not comply within the final deadline, FLEXBOX will
open the box and draw up an inventory of the CUSTOMER's goods/objects, at the
CUSTOMER's expense, indicating which goods/objects will be removed, destroyed
or moved. The minutes and the inventory will be sent by registered mail to the
CUSTOMER and a period of 10 days will be set for the CUSTOMER to provide
FLEXBOX with any comments. In the absence of a response within this period, the
minutes and the inventory will be deemed approved by the CUSTOMER, including
the fate of the goods/objects not cleared by the CUSTOMER.
e) FLEXBOX will summon the CUSTOMER so that he can clear out his belongings
and/or carry out a contradictory inventory of the box in the event of a dispute
between the CUSTOMER and the inventory. If the CUSTOMER does not appear at this
summons, FLEXBOX may empty the box and proceed with the realization,
destruction and/or movement of the goods/objects according to the inventory of
goods/objects established.
f) Beyond the deadline set by FLEXBOX for the clearance and return of the
box by the CUSTOMER, the remuneration corresponding to the illegal occupation
of the storage space will be due by the CUSTOMER according to the terms of the
initial contract, increased by a penalty of 10%, late payment interest,
recovery costs and others as well as a fixed compensation corresponding to 4
months of fees, subject to any other damage that FLEXBOX may suffer as a result
of this situation.
g) In the event of non-payment by the CUSTOMER of the amounts due to
FLEXBOX within the final deadline set in the termination letter, the parties
agree that FLEXBOX will have a lien on said goods/objects which now fall under
the possession/detention of FLEXBOX, in order to secure its claim
(compensation, penalties, damages) against the CUSTOMER arising from this
contract. FLEXBOX may in particular:
I. store the goods/objects
elsewhere, at the expense and risk of the CUSTOMER, or
II. carry them out freely and to the
best of his ability, without any other formality (at his discretion, sale by
mutual agreement or through legal proceedings) to recover what is owed, or
III. eliminate them in the event of a market value that it considers to be
minimal or zero without having to resort to a bailiff or an expert.
The proceeds of any realization are used firstly to settle the CUSTOMER's
overdraft, as well as all costs incurred by FLEXBOX arising from the clearance
of the CUSTOMER's box.
The CLIENT's due royalties and all costs payable by the CLIENT not covered
by the performance remain amounts payable by the CLIENT. FLEXBOX reserves the
right to recover the amounts owed through debt collection and bankruptcy.
Any surplus from the realization will be automatically paid to the CLIENT
or deposited in a non-interest bearing bank account which the CLIENT can claim
for a period of one year.
As part of the realization and destruction of the CLIENT's goods/objects,
FLEXBOX cannot be held responsible for any processing of personal data within
the meaning of the LPD. The CLIENT is required to notify FLEXBOX of any
presence of goods/objects containing personal data in his storage unit. The
CLIENT is given the option of coming to clear out his goods/objects before
their realization/destruction . If the CLIENT does not do so, he agrees that
FLEXBOX can freely dispose of his goods/objects.
h) In the event of a serious breach of contractual obligations by the
CUSTOMER causing danger in default, FLEXBOX reserves the right to immediately
terminate the contract, to intervene, at the CUSTOMER's expense, in the box in
order to eliminate any danger and to remove goods/objects presenting a danger
or risk for other customers, the storage space and the neighbors of the FLEXBOX
site. FLEXBOX may also act in accordance with Article 10 letters d) and
following above.
11. MISCELLANEOUS
a) In the event of payment in cash by the CUSTOMER, FLEXBOX immediately
issues a receipt which the CUSTOMER must keep in the event of a subsequent
dispute.
b) The CUSTOMER undertakes to comply with all the conditions set out in
these general terms and conditions, as well as in the procedure for access
given to him at the same time as the signing of the contract. FLEXBOX reserves
the right to modify these general terms and conditions at any time. Any
modification will be notified to the CUSTOMER in writing and will be considered
accepted by the CUSTOMER in the absence of written objection from the latter
within 30 calendar days following the notification.
c) The CUSTOMER undertakes not to transfer this contract or any use of the
storage space subject to the contract to a third party. The rights and
obligations arising from this contract shall, however, pass to the heirs in the
event of the CUSTOMER's death. The bankruptcy of the CUSTOMER shall not be
deemed to be the death of the CUSTOMER.
d) FLEXBOX reserves the right to assign another storage space of equivalent
size to the CUSTOMER at any time. The moving of goods/objects from one space to
another would then be at the expense of FLEXBOX, which could carry it out after
a period of 7 days after written notification to the CUSTOMER.
e) The CUSTOMER acknowledges that he may be asked to provide access to his
storage space for technical or maintenance reasons, without being able to make any
claims as a result.
f) The CUSTOMER authorizes the monitoring of people's movements by
surveillance cameras placed in the building and its surroundings. The CUSTOMER
gives its explicit consent for the storage and processing of data from the
access control system and cameras by FLEXBOX. It also authorizes FLEXBOX to
store the images from the video surveillance.
12. JURISDICTION
For all disputes arising from this contract, the parties irrevocably agree
that only Swiss law is applicable and the Geneva courts have jurisdiction.
These general conditions form an integral part of the Self Storage contract.
Version July 7th, 2026
With flexbox, make room for your life!
Choose your unit